Shipping Policy:
- We deliver all over India with a flat shipping charge of Rs. 90 per kg.
- Upon order receipt, we will notify customers via WhatsApp when the order enters the processing stage.
- Customers will receive a tracking number once the order is shipped for easy tracking.
Order Cancellation Policy:
- We understand that sometimes plans change. If you need to cancel your order, cancellation is possible only if the product has not yet been shipped from our warehouse. contact us on Whatsapp on +91 86676 39948
- In the event of a cancellation, a cancellation fee will apply. The fee will be 5% of the transaction amount or ₹30, whichever is higher.
- Once the product is shipped, the order cannot be canceled, and no refund will be issued.
- Please review your order carefully before finalizing the purchase to avoid any inconvenience.
Return Policy:
- All sales are final. Once an order is completed, there are no options for returns or exchanges.
- To ensure satisfaction with your purchase, we recommend reviewing your order carefully before confirming.
Refund Policy:
- Refunds will be processed in the following cases:
- If a product becomes unavailable, we will offer alternative suggestions of equal value.
- Customers can opt to purchase other items of equivalent value in lieu of the unavailable product.
- In the event that the suggested alternatives are not suitable, customers can choose to keep the amount as store credit for future purchases.
Terms & Conditions:
- By placing an order, customers agree that all sales are final and non-returnable.
- Refunds will only be issued in the case of product unavailability.
- Shipping charges are a flat rate of Rs. 90 per kg for deliveries across India.
- Customers will be notified via WhatsApp about order processing and provided with a tracking number upon shipment.
- The website reserves the right to suggest alternative products of equal value in case of unavailability.
- Customers may choose to purchase other items of equal value instead of a refund for unavailable products.
Privacy Policy
We protect your privacy.
Our privacy policy is simple: any information you give us stays with us. We do not rent, sell, lend, or otherwise distribute your personal information to anyone for any reason. This includes your contact information, as well as specific order information. So feel SAFE with us.
We limit data access to those who need to know.
Within our organization, your personal data is accessible to only a limited number of employees with special access privileges. Although we may, from time to time, compile general demographic information based on your order, this information is shared within our organization only and has no identifiable personal data associated with it. Also this information is hereby completely safe and private.
Information Collected
To enable you to place an order on our site, we need to have the following basic information about you: Your First Name, Your Last Name, and Your Address, City, Zip code, State, Country, Phone Number and Contact E-mail address.
We do not allow any unauthorized person or organization be it other members, visitors, and anyone not in our organization to use any information collected from you.
Information Modification
You can modify your personal details by accessing Edit Profile option anytime from our site.
Information Sharing
Probably this is the most important question in your mind as to with whom do we share your information? The answer to this question is that we do not rent, sell, barter, or give away your information to anyone. To some extent, information has to be passed on to the courier companies, credit card processing companies, vendors, etc. to enable them to perform their functions related to your order fulfilment. Apart from this normal business requirement, information may also be needed to be shared with law authorities, for fraud detection, and for the safety of our site, employees, management, users, members and other affiliates associated with us.
Information Usage
The most important usage of the information collected from you is your email which is used to inform you that your order has been confirmed/executed. Your email is also used to inform you for your customer service related queries and for any newsletters sent. All other information collected is confidentially stored and will not be disclosed to anyone unless needed as per the requirement of the law authorities or in case of any disputes.